FAQ

Do you see couples, minors, or children?

At this time, we are only seeing adults ages 18 and up.

Is individual therapy a good fit for me?

I specialize in individual therapy and mostly work in that way, but for couples and family relationship problems, you may want to consider couples or family counseling. But it is also rather common for someone in marriage or family counseling to have their own counselor they see for individual therapy. If you have a psychiatrist or primary care doctor involved in your mental health treatment, it is often appropriate to simultaneously engage in outpatient talk therapy. You are welcome to talk to your psychiatrist or other service provider and/or contact us directly to get help determining if individual therapy is a good fit for you at this time. If you are feeling depressed and need someone to talk to, then remember someone is always available at the suicide hotline: 1-800-273-TALK, or call 911 for emergencies.

What can I expect from my first session?

We want to make beginning therapy as easy as possible. To get started, you may email, call, or fill out the contact form on this site. We’ll get back with you as soon as we can, typically within one to three business days. From there, we can schedule a 50-minute consultation appointment to answer any questions you may have and see if we are a good fit. Then, if you choose to continue, we would schedule weekly or bi-weekly sessions. The sessions, including the intake session, can be done in-person or virtually on a HIPAA compliant platform.

Do you accept insurance?

No, we do not accept insurance. As a result, your information remains more private, your treatment and the content of your therapy is in your control, and we have less overhead for running our business, which allows us to reduce session rates. Feel free to ask about our sliding scale if the cost is a burden.

What are my payment options?

We try to make counseling affordable and accessible. Payment for 50-minute individual therapy sessions is $70, due at time of service, but a sliding scale is available to those who qualify, which can bring the price down to $35-$55 per session. Payment can be made via credit/debit card, check, cash, or Paypal. All card information is stored securely.

How do I ask about the sliding scale to see if I qualify?

Just include that in your email, message, or call when you request an appointment. We will ask you a few questions about your financial situation to determine if you qualify. Sliding scale rates are generally $35-$55 per session.

How does privacy work?

Trust is a cornerstone of counseling. In short, we do our best to limit disclosures to only what information is absolutely necessary by law. We abide by the ACA code of ethics and Missouri and Federal law regarding privacy and confidentiality of client information. That includes HIPAA and FERPA laws that limit the disclosure of medical and education information, as well as assuring clients have access to their records. We are required to disclose information in (1) the case of a court order, (2) the mandated reporting of abuse or neglect of minors or the elderly, and (3) the duty to warn another party of foreseeable and life threatening harm. Furthermore, Isaac Crawford, PLPC is provisionally licensed under the direct supervision of Keith Wilson, LPC with New Leaf Counseling. So, Keith Wilson, LPC will have access to client records and be bound by the same confidentiality as Isaac Crawford, PLPC. Isaac Crawford, PLPC will at times consult, confidentially, with a small group of one to four professional counselors for the purpose of providing improved and ethical counseling services and client information will be shared in as limited of a manner as possible in that setting.


If you have any other questions, ask us by email or fill out our contact form on this website.

If you have other questions, feel free to email us.